Return & Refund Policy
Last Updated: September 1, 2026
At YAAR LEATHER, we take pride in the quality of our leather wallets and belts and carefully inspect every order before dispatch. We want you to receive exactly what you ordered and in the condition you expect.
To ensure a smooth experience for our customers, we offer returns, exchanges, and refunds only in cases where the product received is incorrect or damaged.
1. Return & Exchange Window
Customers must contact YAAR LEATHER within 7 days of receiving their order** if they have received:
* A wrong product
* A damaged product
* A product that does not match the original order
Requests made after 7 days of delivery may not be eligible for return, exchange, or refund.
2. Wrong or Damaged Products
If you receive a product that is wrong or damaged, please contact us within 7 days of receiving your order.
We may request clear photographs or videos of the product and packaging to verify the issue before approving the return.
Once the product is returned to us, our team will inspect it to determine whether the reported issue is consistent with a manufacturing, handling, or fulfillment error.
If the product is confirmed to be wrong or damaged, YAAR LEATHER will arrange the replacement and bear the applicable return and replacement shipping costs.
3. Exchange Policy
If your order was incorrectly fulfilled or the product was received damaged, we will provide an exchange with the correct product, subject to availability.
Customers are not required to pay return shipping costs when the issue is confirmed to be due to an incorrect or damaged order from YAAR LEATHER.
The replacement will be dispatched after the returned product has been received and inspected.
4. Refund Policy
If an eligible wrong or damaged product cannot be replaced, or if a refund is otherwise approved by YAAR LEATHER, the refund will be initiated after the returned product has been received and inspected.
Refunds will be processed within 7 days after we receive and inspect the returned product.
The actual time for the refunded amount to appear in the customer's account may vary depending on the payment method or financial institution used.
5. No Change-of-Mind Returns
YAAR LEATHER does not accept returns or refunds simply because a customer has changed their mind, does not like the product, or no longer wants the order.
Please carefully review the product details, specifications, leather type, size, color, and other available information before placing your order.
6. Orders According to Customer Requirements
Ifan order has been prepared and delivered according to the customer's selected requirements, specifications, product choice, size, color, or other order details, it will not be eligible for return or refund due to a change of preference.
Customers are responsible for ensuring that their selected product details are correct before completing their order.
7. Products That May Not Qualify for Return
A return, exchange, or refund may be rejected if:
* The 7-day return window has passed.
* The product has been used, worn, altered, or intentionally damaged after delivery.
* The reported damage was caused by improper use, care, storage, or handling by the customer.
* The product was returned without prior approval from YAAR LEATHER.
* The product does not match the original order or reported issue upon inspection.
8. Product Use, Allergies & Personal Sensitivities
Our products are made using leather and other materials that may not be suitable for everyone. Customers who have a known allergy, sensitivity, or reaction to leather, dyes, finishes, metals, adhesives, or any other material used in our products are responsible for considering their suitability before placing an order.
YAAR LEATHER is not responsible for allergic reactions, skin irritation, discomfort, or other adverse reactions resulting from a customer's individual sensitivity or allergy to any material used in our products.
Customers should discontinue use if they experience any unusual irritation, discomfort, or reaction and seek appropriate professional medical advice where necessary.
YAAR LEATHER is also not responsible for injury, damage, or other consequences resulting from improper use, misuse, negligence, unauthorized modification, or failure to follow recommended product-care instructions.
If you have any known material allergy or sensitivity and are unsure whether a product is suitable for you, please contact us before placing your order.
9. Return Inspection
All returned products are subject to inspection by the YAAR LEATHER team.
We reserve the right to determine whether the reported damage or issue qualifies for an exchange or refund based on the condition of the returned product and the circumstances of the claim.
10. How to Request a Return or Exchange
To request a return or exchange, please contact us within 7 days of receiving your order through:
Email: supportyaarleather@gmail.com
WhatsApp/Phone:
Please provide your order number along with clear photographs or videos showing the product and the reported issue. Our team will review your request and provide the next steps.
11. Policy Changes
YAAR LEATHER reserves the right to update or modify this Return & Refund Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions regarding our Return & Refund Policy, please contact us:
YAAR LEATHER
Email: supportyaarleather@gmail.com
Phone/WhatsApp:
Address: Khan Mehal Road Kamela Muslim Street No 17, Sialkot, Punjab, Pakistan, 51310.
